Filing a case with the PSC is simple. Filing a complaint with the Public Service Commission is easy. You can take one of two routes. The simplest is the informal complaint. We receive thousands of these complaints yearly. We have an astonishing record of solving 97 percent of these within 30 days.
If you have a problem with a utility, our first suggestion is to contact the company and try to resolve the situation. If you can’t, then call our utility complaints number at (1 800) 642-8544. We have multiple specialists – not artificial intelligence – who will discuss your problem and take details. Those specialists will contact the utility to work out a resolution satisfactory to you both.
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